Coolangatta Physiotherapy patients will receive:

  • A comprehensive assessment
  • Identification of the problem
  • A relevant treatment intervention program

We do not charge by time and therefore only one condition can be treated per session. There are many varied treatment approaches that may make up one or more of (but not limited to) a selection of therapies such as: hands-on treatment, electrotherapy, exercises and/or strapping.

Depending on your condition, you may be in the rooms for your appointment anywhere between 20 minutes to 1 hour. Whilst you are utilising some of the equipment or receiving heat therapy, the physiotherapist may tend to other patients.

The same physiotherapist will treat you at each session to offer you continuity of treatment in a reassuring environment that is lacking in many multi-therapist practices.

We request that patients, who are under 18, attend with a parent or guardian.

What to bring

Referral letter and/or medical certificate.
X-rays, scans with reports.
Running shoes and orthotics (where appropriate)
Private health fund card, Medicare card, DVA card and/or other forms of payment.

Cancelling appointments

Please notify us as soon as you are aware of your inability to attend for your appointment so as we may assist another patient on our cancellation list. We understand that unforeseen circumstances arrive and our phones are diverted, during lunchtime and out of hours for cancellation or rescheduling of appointments. If more convenient, you may wish to notify us by an Email: or text: 0418842536. This practice reserves the right to charge a non-attendance fee for failing to attend for an appointment without notification.


Although it is recommended that you consult with your family GP, you actually do not need a referral to attend as a private patient. You will need a referral if a third party is paying for your treatment.

Examples of these are:
Dept. of Veterans Affairs
Medicare Australia -EPC Plans
Insurance Companies – Motor Vehicle Accepted Claims
Workers Compensation Claims 

What you should wear

Assessment and treatment requires the physiotherapist to observe the area of pain and surrounding areas and it may be necessary to move the patient into various positions. Shorts or track pants are suitable for back and leg conditions and sleeveless or string tops are suitable for neck and shoulder conditions. For personal comfort, it is recommended that conventional undergarments are worn. It may be more convenient to bring suitable clothing to change into for the physiotherapy session.